SK | EN | IT | RO
Certifikačný orgán systémov manažérstva

Management system
certification
body

Management system
certification
body

works on the basis of SNAS accreditation
for certification of management systems

works on the basis of SNAS accreditation
for certification of management systems

CVI certifies
the following
areas

CVI certifies
the following
areas

ISO 9001, ISO 13485, ISO 14001
ISO 14064, ISO 17100, ISO 20000

ISO 9001, ISO 13485, ISO 14001
ISO 14064, ISO 17100, ISO 20000

Conformance
Verification
International

Conformance
verification international

CVI is an internationally acting management
systems certification body.

CVI is an internationally acting management
systems certification body.

Certifikačný orgán systémov manažérstva

General
information

General
information

Information
Policy on Impartiality
Appeals and Complaints

Information
Policy on Impartiality
Appeals and Complaints

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Management system certification body

CVI is an international operating management systems certification body.

CVI

  • is accredited for management systems certification by the SNAS which is recognised by the IAF. It assures global acceptance of CVI certificates. CVI is also a member of IRACAB;

  • utilises experts experienced in companies of European and worldwide significance;

  • has increasingly become increasingly popular with managers and personnelstaff of certified organisations, and applicants for certification by its pragmatic and highly cultivated approach to assessment and certification.

Partners

Slovakia

ACERT, s.r.o.


MPČĽ 3170/31
058 01 Poprad
Slovensko


Tel: +421 948 037 277
E-mail: cvi@cvi.sk

Romania

Conformance Verification International SRL


Str. Predeal, Nr. 73, Jud. Mures
540494 Târgu Mures
Romania


Fax: +40 365 815 782
E-mail: contact@cviromania.ro

Italy

CVI Italia SRLs


Via dell’Arcoveggio 49/5
40129 Bologna (BO)
Italy


Tel.: +39 800 198 099
Fax: +39 328 57 22 882
E-mail: direzione@cvi-italia.com

India

Veritas CVI Certifications (P) Ltd.


S-31, Second Floor,
Eldeco Station No.1 Mall,
Sector-12, Mathura Road,
Faridabad - 121007
India


Tel.: +91 981 008 87 73
Tel.: +91 129 510 9000
E-mail: veritascvi@gmail.com

Ireland

CVI-Ireland


30-32 Washington Street
Cork
Ireland


Tel.: +353 (0) 21 202 8005
E-mail: info@cvicertification.com

Other

CVI, s.r.o.


MPČL 3170/31
058 01 Poprad
Slovakia


Tel: +421 948 037 277
E-mail: cvi@cvi.sk

General information

Information
Čítať

Information


Information about audit processes, processes for granting, refusing, maintaining, renewing, suspending, restoring or withdrawing certification or expanding or reducing the scope of certification, the use of the certification body’s name and certification mark or logo can be found in
CERTIFICATION AGREEMENT.

All requests for information, all appeals and complaints related to the certification activities within the responsibility of CVI, s.r.o. (in the following "CVI") shall be submitted in writing to the address of:

CVI, s.r.o.
MPČĽ 3170/31
058 01 Poprad
Slovakia

Or to the e-mail address: cvi@cvi.sk

CVI provides upon request information about:

  • geographical areas in which it operates;
  • the status of a given certification;
  • the name, related normative document, scope and geographical location (city and country) for a specific certified client.

Current information about the accreditation scope can be acquired on request. Other publicly available information can be found on this web site.
Policy on Impartiality
Čítať

Policy on Impartiality


CVI, s.r.o., as a management systems certification body, declares that it:

  • understands the importance of impartiality in carrying out activities related to the management system certification;
  • manages conflict of interest;
  • ensures the objectivity of its activities related to certification of management systems;
  • will keep the certification process as simple and clear as possible for customers;
  • will seek to prevent disputes with stakeholders and their complaints.

Top management of CVI undertakes:

  • to ensure the impartiality of the activities related to certification of management systems at all levels;
  • to establish, implement and maintain the management system according to standards ISO / IEC 17021-1;
  • to provide access to services of certifying body for all applicants.
Appeals and Complaints
Čítať

Appeals and Complaints


CVI solves all appeals and complaints according to its internal directives promptly, with respect to principles of impartiality and reticence.

Principles of solving appeals and complaints of clients and certified organizations can be found in the
CERTIFICATION AGREEMENT.

Submission, investigation and decision on appeals do not result in any discriminatory actions against the appellant.

After assessment of legitimacy of the appeal / complaint, CVI informs the appellant / complainant, if possible, about the acceptance or declining of the appeal /complaint. On request, CVI provides the appellant / complainant with progress reports and that of outcome at a suitable time.

CVI determines, together with the client and the complainant, whether and, if so to what extent, the subject of the complaint and its resolution shall be made public. If an agreement is not reached, CVI will decides unilaterally.